We ordered these chairs from this company and they were a really reasonable price. One arrived with a tear however after contacting them they offered to give us 2 new chairs as they only came in pairs and we could still keep the damaged one to do with as we wished. All we had to do was make a small contribution to the cost but not much. We quickly received the other 2 chairs and unfortunately one of the legs was damaged however we managed to fix it to a usable condition. I reckon it was the packaging wasn’t as secure as it could have been as both deliveries the boxes came damaged and bashed about so I would recommend taking the small insurance you are offered when purchasing. We didn’t bother using it as we ended up with 6 chairs instead of just 4 for a small contribution. Brilliant company for communication and quick delivery.