This is my review of my experience ordering, receipt and quality of this item in case it is helpful to others. Placed order on Monday morning, received on the Wednesday midday, 2 days later! When I placed the order the website gave me an order confirmation number. So far so good. Other reviewers had mentioned communication wasn't sites strong point and I was beginning to be worried if the order was legitimate as I was expecting an email or texted order confirmation but never received anything like this other than to be told that delivery would be informed by text. However I needn't have worried as I received a text from DPD on the Wednesday morning saying my item was to be delivered that day. Luckily I was able to take delivery but not ideal if no one around to receive package as last minute notice. As for the chairs themselves, happy with them in terms of colour, finish, size etc. Happily instructions written in English how to attach chair legs were included with simple enough to follow diagrams and more than enough screws, washers etc to complete the job. However, on the second chair, once the legs were attached I was unable to balance it steady even using the chair leg adjuster fittings. I noticed one of the legs was faulty in that the splay angle was different to all the others. I removed that leg to compare side by side with one of the good legs and it was apparent this was the case. Probably a manufacturing defect. Following the website instructions on the Thu morning I sent an email to the suggested email address with the picture, requesting a replacement leg hoping that I will receive it quickly. Until then one of the chairs is unfortunately unuseable which is a shame as I really like them otherwise. It is to soon after sending the email to say what response I've received but I am hoping it can be resolved quickly.